Refund policy

All Sales Final – No Returns or Refunds

All sales at The Soap Room are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Due to the nature of our products, we are unable to accept returns for hygiene and safety reasons. Please review your order carefully before completing your purchase.

If your order arrives damaged or defective, please contact us within 48 hours of delivery at [your email address] with a photo of the issue and your order number. We will do our best to make it right on a case-by-case basis.

Thank you for understanding and for supporting our small business!